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How tei7bet Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit through DANA, OVO or GoPay, or contact our support team.

Account data onlyDANA, OVO, GoPay wallet contextClear retention policyYour right to request changesContact path always open
tei7bet How tei7bet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the data we hold about your account — including wallet references for DANA, OVO or GoPay — these are the channels to use. Our support team can also field questions about how your data is handled during account verification or after a withdrawal request in Palembang or anywhere else in Indonesia.

Live Chat Start a live chat session from your account dashboard. Share your registered email and describe your data request so the team can locate your record quickly.
Email Support Send a written data request to our support email address listed in your account settings. Include your account username and the specific data you want to access or remove.
Account Help Centre The Help Centre inside your account covers common privacy questions, including how to update your registered phone number or change the e-wallet linked to your profile.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

Your account security is maintained through a combination of data practices we apply consistently — from the moment you log in to the point your withdrawal clears back to your OVO or GoPay wallet. Here is how each area works in practice.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can adjust cookie preferences through your browser settings at any time.

Account Security

Login sessions are protected with OTP verification sent to your registered phone number. If we detect a login from an unfamiliar device, we prompt re-verification before granting access.

Data Retention

We hold account and transaction data only as long as required to support your active account or meet legal obligations in Indonesia. Closed accounts are processed for deletion after the mandatory holding period.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion by contacting support via live chat or email with your account username as reference.

Common Questions About Your Privacy on tei7bet

These are the questions we hear most often about how personal and payment data is managed. If your question is not covered here, live chat or email support can give you a direct answer.

We collect your name, email, phone number and identity verification details. If you link a payment method, we also store the associated DANA, OVO or GoPay account reference needed to process transactions.

Wallet data is shared only with the payment processor handling your specific transaction. We do not pass your e-wallet details to advertisers or unrelated third parties under any circumstances.

Send a data access request via live chat or support email with your account username. We will locate your record and respond with the details we hold within a reasonable timeframe.

Yes. Contact support with a deletion request after closing your account. We will remove identifiable data once any legally required retention period under Indonesian regulations has passed.

We use session cookies for login continuity and analytics cookies to improve page performance. You can block or clear cookies through your browser or mobile app settings without losing your account access.

Inactive accounts are flagged after an extended period of no login activity. If you formally close your account, we process your data for deletion in line with our retention policy and applicable Indonesian law.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.